Client Advisory Specialist
Neuberger Berman
Description
As part of the newly created Client Advisory Specialist team, the Client Advisory Specialist will act as a multi-territory coordinator partnering with external field coverage, sales leadership, intermediary specialist teams and the home office relationship group. Primary functions will include efficiently segmenting and driving advisor/COI engagement while helping to optimize external territory sales coverage and deliver the overall client experience.
Responsibilities
- Partner with Advisor Consultants to maximize overall sales/fundraising efficiency and deliver an excellent client experience
- Embrace data and field knowledge to optimize and scale territory coverage
- Support the coverage of territory COIs with a focus on strategic relationship building and increasing brand awareness
- Partner with home office coverage to prioritize and align NB’s initiatives across advisor segments (e.g., PWM, private bank)
- Scale the allocation of firm resources with a focus on optimizing leverage (specifically specialists and firm leadership, as appropriate)
- Professionally manage the territory sales pipeline in partnership with Advisor Consultants; partner on client segmentation and lead generation optimization
- Build FA relationships through follow-ups and a consistent engagement process
- Primarily engage with clients remotely with the potential for in-territory travel
- Partner with leadership around marketing and product feedback loops
Qualifications
- Minimum five years’ experience in intermediary distribution; for example, FA engagement, home office coverage/support, and/or hybrid or external client coverage
- Excellent interpersonal and communication skills; ability to thrive in a fast-paced, collaborative environment
- Strong analytical and organizational skills and attention to detail; ability to prioritize projects and create and utilize a strong client management process
- Strong commercial and analytical skills; ability to use, structure, and interpret data at a strategic level
- Demonstrable leadership capabilities and a self-starter mindset
- Ability to coordinate client engagement across multiple territories, and help manage relationships across various roles and seniority levels including advisors and COIs
- Self-motivator and team-oriented
- CFA, CAIA, or graduate degree (MBA, MS, etc.) preferred
- Series 7, 63, 24, 65, or 66 (or obtained within 6 months of hire)
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